Terms and Conditions

These Terms and Conditions ("Terms") govern your access to and use of the Authentic Closet 96' ("we," "us," or "our") website, services, and products. By browsing our website, creating an account, and completing any purchase, you ("Customer," "User," or "you") agree to be bound by these Terms, as well as our Shipping Policy, Payment Policy, Refund and Return Policy, and Privacy Policy. Please read these Terms carefully before using our services.

1. General Provisions

This website and all products are intended solely for personal, non-commercial use. All transactions are subject to approval and verification by our team. We reserve the right to update, modify, or replace these Terms at any time without prior notice. Continued use of our website and services following any updates constitutes your acceptance of the revised Terms.

2. Account and User Responsibilities

If you create a customer account on our website, you are responsible for maintaining the confidentiality of your account information, password, and login credentials. You agree to provide accurate, complete, and up-to-date personal and shipping information. You are fully responsible for all orders, actions, and activities associated with your account. We shall not be held liable for any loss or damage resulting from unauthorized account access caused by your personal negligence.

3. Product Information and Pricing

We strive to display accurate product images, descriptions, dimensions, colors, and prices on our website. However, slight color variations may occur due to differences in display screens and lighting conditions; such variations do not constitute a product quality issue. All product prices are listed in US Dollars (USD).

We reserve the right to adjust product prices, correct pricing errors, or terminate promotional activities at any time without prior notice. All prices are final at the time of checkout.

4. Order Acceptance and Verification

Submitting an online order constitutes an offer to purchase products from our store. We reserve the right to accept, reject, or cancel any order for valid reasons, including but not limited to pricing errors, insufficient stock, suspected fraudulent transactions, or incomplete customer information.

After you place an order, our team will verify the payment and order details prior to processing and shipment.

5. Order Cancellation Policy

Customers may contact our customer service team to cancel an order prior to shipment. We will issue a full refund without charging any additional processing fees. Once an order has shipped, it cannot be cancelled; all return requests must comply with our official refund and return policy.

6. Shipping and Payment Terms

All orders within the United States qualify for free shipping. We primarily partner with UPS for delivery. Large items will be delivered via specialized freight services, and the carrier will contact the customer in advance to schedule the delivery time.

All payments must be made through our authorized, secure payment channels. We do not store complete customer credit card information and strictly safeguard transaction security. Any payment disputes shall be resolved in accordance with our payment policy.

7. Returns, Exchanges, and Refunds

All return, exchange, and refund processes strictly adhere to our refund and return policy. Customers may request a return within 30 business days of receipt, provided the items remain unused, unwashed, and in pristine condition. Final clearance items are non-refundable and non-returnable, except in cases of quality defects.

8. Intellectual Property

All content on this website—including product images, videos, text, logos, graphic designs, and copy—is the exclusive intellectual property of Authentic Closet 96'. No individual or organization may copy, reproduce, distribute, modify, or use our content for commercial purposes without our written authorization. Any unauthorized infringement will result in legal liability.

9. Prohibited Uses

You agree not to:

- Use our website for illegal, fraudulent, or unauthorized commercial activities;

- Attack, interfere with, or disrupt the normal operation of our website systems;

- Submit false, misleading, or invalid personal or order information;

- Engage in malicious returns or repeatedly abuse our after-sales policies. 10. Limitation of Liability

Authentic Closet 96' shall not be held liable for any indirect, incidental, consequential, or special damages arising from your use of this website or its products. This includes, but is not limited to, shipping delays caused by third-party carriers, force majeure events, damage resulting from improper wearing or cleaning by the customer, and errors in personal handling.

11. Policy Amendments and Governing Law

These terms are governed by the laws of the United States. Any disputes shall be resolved through amicable negotiation; failing such resolution, the matter shall be settled within the local jurisdiction where the store is located. Any amendments to these terms shall take effect immediately upon posting.