Privacy Policy

Effective Date: October 5, 2026

Authentic Closet 96' (hereinafter referred to as "we" or "us") respects the privacy rights of all customers and website visitors. This Privacy Policy outlines how we collect, use, store, protect, and disclose your personal information when you browse our website, register an account, place an order, or contact our customer service.

1. Information We Collect

We collect only the personal information necessary to fulfill orders and provide a superior shopping experience. The information we may collect includes:

- Personal identification information: Full name, email address, phone number, and billing/shipping addresses.

- Transaction information: Order records, purchase history, payment status, and product preferences.

- Website technical data: IP address, browser type, device information, browsing behavior, and page interaction data.

- Customer communication data: Messages, emails, or feedback sent to our support team.

2. How We Use Your Information

We use the collected information solely for legitimate business purposes and will never misuse your private data. Specific uses include:

- Processing, verifying, shipping, and managing your orders.

- Providing after-sales support, responding to inquiries, and handling returns or refunds.

- Notifying you of order status, shipment tracking information, and service updates.

- Improving website functionality, product quality, and the customer shopping experience.

- Sending promotional updates only if you have voluntarily subscribed.

3. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to any third party for commercial purposes.

We share your information with trusted service providers only when necessary to fulfill order services; these providers include payment processors, logistics carriers (such as UPS), and website technical support teams. All third-party partners are required to comply with legal standards and strictly protect your private data.

We may also disclose your information when required by law, government regulations, or legal proceedings.

4. Data Security Protection

We employ industry-standard encryption technology and secure network systems to protect your personal information and payment data. All transaction data is transmitted via secure channels to prevent unauthorized access, disclosure, alteration, or loss of your information. We regularly update our security systems to ensure data safety.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, record user preferences, analyze website traffic, and optimize page display. You may adjust your browser settings to reject cookies at any time, though doing so may affect certain website functionalities.

6. Your Privacy Rights

As a customer, you have the right to:

- Request access to the personal data we hold about you.

- Correct inaccurate personal information.

- Request the deletion of your personal data.

- Unsubscribe from promotional emails at any time.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, provide after-sales services, and comply with legal obligations. When the data is no longer required, we will securely delete or anonymize your information.

8. Policy Updates

We reserve the right to update this privacy policy from time to time to reflect business changes and legal or regulatory requirements. Any changes become effective immediately upon posting on our official website. We encourage customers to review this policy periodically.