Payment Policy

At Authentic Closet 96', we are committed to providing a secure, simple, and reliable payment experience for all menswear purchases. This Payment Policy outlines the accepted payment methods, transaction rules, order verification processes, and related terms applicable to both online and in-store purchases.

1. Accepted Payment Methods

We accept the following secure payment methods to ensure a flexible and convenient checkout experience for every customer:

American Express

Diners Club

Discover

JCB

Maestro

Mastercard

Visa

All payment transactions are encrypted and processed through certified, secure payment gateways to protect your personal and financial information. We do not store your full credit card details on our website or within our systems.

2. Payment Authorization and Order Confirmation

Once payment is completed, your order is automatically authorized and confirmed. You will receive an official order confirmation email from info@authenticcloset96.com within 24 hours, containing order details, the payment amount, and a record of your purchase.

If your payment fails, remains pending, or requires manual verification, our customer service team will contact you within 24 hours to assist in resolving the issue and ensuring your order is processed smoothly.

3. Pricing and Transaction Fees

All product prices displayed on our official platform and in-store are final and denominated in US Dollars (USD). We do not charge any hidden transaction fees. Any applicable taxes or shipping costs will be clearly displayed at checkout before payment is finalized.

4. Pending and Failed Payments

Orders that are unpaid, pending, or have failed payment will be held for 24 hours. If payment is not completed within this timeframe, the order will be automatically cancelled to free up inventory. Customers may place a new order and complete the payment at their convenience.

5. Refund Policy

All refunds will be issued to the original payment method used for the purchase. The time required for the refund to appear in your account depends on your payment provider's processing policies and typically takes up to 10 business days. We do not charge any refund processing fees. For detailed information regarding refund conditions, please refer to our "Returns and Refunds Policy."

6. Payment Security

We strictly protect our customers' payment privacy and data security. All payment processes comply with international cybersecurity standards. We will never disclose your payment information to any third-party organization without your formal authorization.

7. Contact information

Store Name: Authentic Closet 96'

Address: 855 Park St, Hartford, CT 06106, United States

Phone: +1 8604789955

Email: info@authenticcloset96.com

Opening Hours: (Pacific Time)

Monday - Saturday: 11:00 AM - 8:00 PM

Sunday: 11:00 AM - 6:00 PM

Response Time: We respond within 24 hours.